My Topbox has shipped, but has not arrived?

Your Topbox leaves our warehouse in Toronto on the 15th and 16th of each month. Depending on where you are located, you can expect your Topbox to arrive in your mailbox within 3 to 4 business days.

If your Topbox has not been delivered by the 20th of the month, please email us at info@topbox.ca and we will ask Canada Post to conduct an investigation. Canada Post will proceed to contact you to investigate further.

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